ZeezTech
CapabilitiesWorkProcessStackContactStart a project

Privacy Policy

Last updated: May 25, 2026

Introduction

ZeezTech (the trade name of the proprietorship registered as "ZEEZ TECH", hereinafter "we", "us", "our") operates this corporate website (zeeztech.com) and a number of related products. Our flagship product is SchoolHQ (also referred to internally as MySchoolApp), a multi-school management platform delivered as both a web application and a native mobile application for Android and iOS. SchoolHQ runs on the following domains, all of which are operated by ZeezTech and are covered by this Privacy Policy:

  • schoolhq.in — SchoolHQ marketing & product website
  • app.schoolhq.in — school dashboard (admin, teacher, student, parent, staff portals)
  • admin.schoolhq.in — super-admin console used internally by ZeezTech to onboard and support schools
  • api.schoolhq.in — backend API consumed by the web dashboard and the mobile apps
  • storage.schoolhq.in — object storage for files uploaded through SchoolHQ (chat attachments, homework files, school logos)
  • The SchoolHQ Android & iOS apps (package id com.myschoolappmobile, store display name "SchoolHQ")

We also operate other business applications listed on zeeztech.com (lead management, brand & marketing micro-sites, internal dashboards). This Privacy Policy explains how we collect, use, and protect your information when you use any of those services.

Information We Collect

We collect the following types of information:

  • Account information: Name, email address, phone number, and password (or one-time-passcode) when you create or sign in to an account.
  • Profile information: Role (admin, teacher, student, parent, staff), school affiliation, designation, and other details required for service functionality.
  • Communication data: Messages, attachments, notifications, and any content you send through our platforms (including in-app chat, WhatsApp, SMS, and email notifications).
  • Usage data: Information about how you interact with our services, including IP addresses, device information, operating system, app version, and browser type.
  • Educational data: Attendance, grades, homework, fees, timetables, leave records, and other school-related records (for MySchoolApp users).
  • Location data (mobile app only): When you explicitly grant the permission, the MySchoolApp mobile app accesses your device's GPS location to (a) verify you are physically inside the school premises when you tap "clock in" or "clock out" (geofencing for staff attendance), and (b) if you are a school transport driver, track the live position of the school bus in the foreground and in the background while a trip is active, so parents and the school can see the bus on a map in real time. Location is sampled only while the relevant feature is in use; we do not record or store continuous historical location traces beyond the active trip log. You can revoke location permission at any time from your device settings.
  • Camera, microphone, photo library, and document storage: When you explicitly attach a photo, document, or PDF to a chat message or to the AI assistant, the mobile app reads the selected file from your device and uploads it to our servers. We do not access the camera, microphone, or photo library in the background.
  • Push notification tokens: When you install the mobile app, we receive a device push token from Firebase Cloud Messaging (Google) so that we can deliver notifications such as new chat messages, attendance alerts, homework digests, and announcements.
  • Payment information: When you make a payment (for example, school fees), the transaction is processed directly by Razorpay. We do not store full card numbers, CVVs, or UPI PINs on our servers; we receive only a payment identifier and status from Razorpay's webhook.

How We Use Your Information

  • To provide and maintain our services
  • To send you notifications via SMS, WhatsApp, email, and in-app push about school activities, attendance, fees, and important updates
  • To verify staff presence at school via geofenced clock-in / clock-out
  • To enable real-time school bus tracking for parents while a trip is active
  • To improve our platform and develop new features
  • To respond to your queries and provide customer support
  • To comply with legal obligations
  • To prevent fraud and ensure platform security

Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who help us deliver our services, including:

  • WhatsApp Business Platform (Meta): for delivering messaging notifications.
  • Twilio: for SMS delivery.
  • SendGrid (Twilio): for transactional email delivery.
  • Firebase Cloud Messaging (Google): for delivering push notifications to your mobile device.
  • Mapbox: for rendering maps and serving map tiles in the mobile app (school location, bus tracking, geofenced clock-in). Mapbox receives the device's map viewport and a public API token; it does not receive your account identity from us.
  • xAI Grok / OpenAI: for AI assistant features. Your prompts and any files you choose to attach are sent to the AI provider to generate a response.
  • Razorpay: for payment processing. Card and UPI details are entered directly into Razorpay's hosted checkout; we never see them.
  • Cloudflare: for CDN, DDoS protection, and HTTPS termination in front of our application.
  • Self-hosted analytics (Umami): for aggregate, cookie-less usage statistics on our marketing website.

These providers are bound by their respective terms of service and process data only as required for their specific functions. We do not share personal data for advertising purposes.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS/TLS), secure password hashing, JWT-based authentication with short-lived access tokens and refresh tokens, role-based access controls, and storage of third-party API credentials in a managed secrets vault rather than the application database. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal data for as long as your account is active and for a reasonable period thereafter as required to comply with legal obligations, resolve disputes, and enforce our agreements. Educational data is retained on behalf of the school for the duration of the school's subscription. On request from a school, we will delete or anonymise records subject to applicable record-keeping requirements.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements and your school's record-keeping)
  • Revoke device permissions (location, camera, microphone, photos, notifications) at any time from your device settings
  • Opt out of marketing communications
  • Request data portability

To delete your account or request a copy of your data, email contact@zeeztech.com.

Children's Privacy

Our school-management services involve data of students, including minors. This data is collected and managed by the respective schools and parents. We process this data only on behalf of and with the authorization of these institutions. We do not knowingly market our products directly to children and we do not show advertising of any kind inside the mobile or web apps.

Cookies & Tracking

We use essential cookies (and the equivalent localStorage on mobile) for authentication and session management. We do not use third-party advertising cookies. The aggregate analytics on our marketing site is collected via a self-hosted Umami instance and does not set any tracking cookie.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If the change is material, we will notify users in-app or by email before it takes effect.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: contact@zeeztech.com
  • Website: https://zeeztech.com
  • Registered address: Ground Floor, 8-2-403/6/5, KBR Park Road Number 2, Subdalaya, Banjara Hills, Hyderabad — 500034, Telangana, India